Cleaning or Repair? How to Tell the Difference
Cleaning and repair are different services. Cleaning has a published fixed price schedule and handles dust, odour and drainage; repair and installation are inspection-first, quote-after, and handle cooling, parts and installation. This guide helps you tell them apart.
| Situation | Cleaning | Repair / installation |
|---|---|---|
| Pricing model | Fixed schedule (e.g. 1 unit $880) | Inspection-first, quote-after; no fixed price |
| Odour or dust | Cleaning is suitable | Usually no repair needed |
| Weak cooling or not cold | Clean first to rule out dust | Inspection if refrigerant or parts are involved |
| Dripping or poor drainage | Drain can be flushed during cleaning | Repair if installation or parts are involved |
| Installation or removal | Not applicable | Site review first, then a tailored quote |
Important notes
- Cleaning has a fixed price schedule; repair and installation are inspection-first, quote-after with no fixed price.
- Refrigerant is not consumed in normal use in a sealed system; if it is low there is a leak that should be fixed before topping up.
- For odour or drainage issues, book cleaning first rather than requesting a repair directly.
Frequently asked questions
Should weak cooling be cleaned or repaired?
Clean first to rule out the common cause of dust blocking airflow. If cooling is still weak afterwards, refrigerant or parts may be involved, so book a fault inspection (inspection-first, quote-after).
Why is there no fixed repair price?
Repair scope varies with the fault, so an on-site inspection is needed to understand the real problem before a quote is given.